Privacy Policy

Privacy Policy

Welcome to Riolabz Pvt Ltd (“Company”, “we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://riolabz.com/ or engage with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect information that helps us provide better services:

1.1 Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Project details or inquiries
• Any information submitted through contact forms or email

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Referring/exit pages
• Cookies and usage data
• Geolocation (approximate)

1.3 Information from Third Parties

We may receive additional data from:

• Analytics providers (Google Analytics, etc.)
• Advertising partners
• Payment gateways (if applicable)

2. How We Use Your Information

We use the collected information to:

• Provide and improve our web development and related services
• Respond to your inquiries and project requests
• Send updates, proposals, or communication related to our services
• Personalize your website experience
• Conduct analytics and performance monitoring
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Remember user preferences
• Enable certain functionalities

You may disable cookies through your browser settings, but some features may not work correctly.

4. Sharing Your Information

We do not sell your personal data.
We may share information only with:

• Service providers: hosting, analytics, CRM, marketing tools
• Business partners or subcontractors involved in project execution
• Legal authorities when required by law
• Payment processors, only for billing purposes (if applicable)

All partners are obliged to protect your data.

5. Data Security

We take reasonable and industry-standard measures to safeguard your information from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information only as long as needed for:

• Delivering our services
• Legal compliance
• Business purposes

When no longer required, data is securely deleted.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request data portability

To exercise these rights, contact us at:
📧 [email protected] (replace if needed)

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of such third-party sites.

9. Children's Privacy

We do not knowingly collect information from children under 16.
If you believe a child has provided data, please contact us for removal.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Revised versions will be posted with a “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 [email protected]
🌐 https://riolabz.com/
📍 Riolabz Pvt Ltd, Second Floor Malikayal Towers, N.H. Bypass, AKG Vayanashala Rd, Chakkaraparambu, Ernakulam District, Vennala Phone : +917034448855, +919746754664, +914844011668